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Q: How long does it take to ship out the order after purchase? A: Orders usually ship out within 1 business day of purchase Q: Can you return an item? A: No, all sales are final Q: What if my item arrives damaged? A: If this happens, please email beautereservecustomerservice@outlook.com with your order number, name, and any pictures of the damaged item. A full refund will be issued in 5-10 business days. |
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Q: Are all items authentic? A: Yes, all products have been purchased directly from brands or authorized retailers Q: Where do you ship from? A: Evansville, IN Q: Do you offer local pickup? A: Yes! If you see something on the website or my other platforms and are around the Evansville, IN area, please fill out the contact form in the main menu or email beautereservecustomerservice@outlook.com detailing what you would like and I will get back with you during customer service hours. Q: What are your hours for customer service? A: Service hours are from Monday-Friday from 10am to 6pm EST
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